‘Van Cam’ for City Link

Aspiring to be the safest and most secure carrier in the parcels industry, City Link recently initiated an integrated CCTV solution across its depots, and on board its fleet of vehicles.

Known as ‘Van Cam’, the pioneering mobile surveillance system secures parcels in transit via state-of-the-art camera, recording and transmission technology supplied by Vista.

Handling over 350,000 parcels each day via a fleet of 2,500 vehicles across the UK, City Link approached Unique Integrated Systems (UIS), to provide an integrated system capable of verifying and confirming all shipments placed upon and removed from a vehicle, along with a corresponding time & date, and GPS location.

Russell Mannix, Head of Security & Compliance at City Link explains: “We required a solution that would provide protection for delivery drivers through deterrent means. We reasoned that obtaining good quality CCTV images of any offenders in the event of a vehicle being attacked, stolen, or stolen from, would provide us with a very effective solution.”


van_movingIn association with UIS, City Link conducted a trial of several mobile CCTV systems. As a result of the trial, City Link’s management selected the Vista based solution to be integrated onboard 50 vans in its fleet.

Comprising IP66 rated, 540TVL (colour/mono) resolution Vista VLS-CAM cameras on each van’s exterior, and a single Vista VLS-CAM camera covering the internal parcel and cab areas, recording via a 4-channel VistaSmart Mobile DVR and Transmission System permits images to be transmitted via a 3G router – for monitoring at City Link’s central control room.

The high-resolution footage from the vehicles is used in a variety of ways; from security, to health and safety, as Russell Mannix continues: “The systems help us to quickly investigate and resolve any loss or claim issues. In addition to security and theft-deterrent benefits, from a health and safety point of view the ability to retrieve CCTV footage of any road traffic accident, vehicle damage, or employee accident, is invaluable for evidential purposes. So far, we have seen losses from vehicles fitted with the new CCTV systems drastically reduced.”

After the initial success of the installation of ‘Van Cams’ to 50 of the company’s vans, City Link plan to expand the initiative across their entire fleet of vehicles.